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Merchant terms and policies

Clear terms. Serious standards.

Everything you need to know about purchases, digital delivery, refunds, subscriptions, trading risk, privacy, and your relationship with KickStart Trading.

Last updated 13 July 2026

Company

KickStart Trading Ltd

Company No. 12070889 · Registered in England and Wales

Delivery

Digital access

Normally provided immediately after successful payment

Support

[email protected]

For purchases, access, privacy, refunds, and complaints

Merchant Details

Company and Merchant Information

The legal entity responsible for this website and the sale of KickStart Trading products and services.

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Legal name
KickStart Trading Ltd
Company number
12070889
Registration
Registered in England and Wales
Registered office
4th Floor, Silverstream House, 45 Fitzroy Street, Fitzrovia, London, W1T 6EB, United Kingdom
Website
https://www.kickstarttrading.com

KickStart Trading Ltd provides online trading education, digital courses, coaching programmes, membership subscriptions, educational content, trading tools, community resources, and access to selected third-party trader funding opportunities. We do not manage client funds or execute trades on behalf of customers.

Purchase Terms

Purchases, Pricing, Payment, and Delivery

How orders are placed, paid for, confirmed, and delivered.

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Prices, currencies, discounts, inclusions, payment plans, and product descriptions are shown on the applicable product or checkout page. Unless stated otherwise, prices include any taxes that KickStart Trading is required to collect. Customers are responsible for ensuring that the product, currency, and price shown at checkout are correct before completing payment.

Payments may be processed by Airwallex, Stripe, PayPal, WooCommerce, or another disclosed payment provider. The payment provider may apply its own security, authentication, fraud-prevention, privacy, and payment-processing terms. KickStart Trading does not store full payment-card details.

A contract is formed when payment is successfully authorised and we provide an order confirmation, access confirmation, or other acceptance of the order. We may decline, cancel, or refund an order where there is an obvious pricing error, suspected fraud, payment failure, sanctions or compliance concern, product unavailability, or another lawful reason.

Digital products are normally delivered immediately after successful payment by account creation, enrolment, email confirmation, or access through the KickStart Trading member platform. Customers should contact us promptly if access is not received or does not work as described.

Coaching, live sessions, or scheduled services may require separate booking. The applicable sales page, checkout page, booking confirmation, or written offer will state the scope, timing, and any rescheduling terms.

Refunds & Cancellation

Refund, Cancellation, and Digital Content Policy

Your statutory rights are not affected by this policy.

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Important digital-content notice

Where you ask us to provide digital content or immediate online access during any applicable cancellation period, we may ask for your express consent to begin supply immediately and your acknowledgement that the statutory right to cancel may be lost once supply begins.

If you are a consumer, you may have statutory cancellation and refund rights under applicable law. Nothing in these terms limits rights that cannot lawfully be excluded, including rights relating to digital content or services that are faulty, not as described, or not provided with reasonable care and skill.

For digital courses, memberships, downloads, recordings, tools, and other online content, refunds are considered in accordance with applicable law and the specific offer terms shown before purchase. Where immediate access has been expressly requested and supply has begun, a change-of-mind cancellation right may no longer apply.

Where a statutory cancellation right still applies, customers should notify us within the applicable period by emailing [email protected] and clearly identifying the purchaser, order, product, and request. Approved refunds will normally be returned to the original payment method.

For coaching and scheduled services, cancellations or rescheduling requests should be made as early as possible. Unless a product-specific policy states otherwise, sessions cancelled with less than 24 hours’ notice, or missed without notice, may be treated as used, except where applicable law requires otherwise or we agree otherwise in writing.

Promotional discounts, bonuses, funded-account products, and third-party products may be subject to additional provider-specific terms. Where a third party is the merchant or contracting provider, that provider’s refund and cancellation policy applies.

To request support, cancellation, or a refund, email [email protected]. We aim to acknowledge requests promptly and may ask for reasonable information needed to verify the order and assess the request.

Recurring Services

Subscriptions and Recurring Payments

Terms that apply where a product renews automatically.

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Where a product is sold as a subscription, the checkout page will state the billing interval, price, initial term, any trial or introductory period, and how renewal works. By subscribing, you authorise recurring charges using the selected payment method until cancellation.

You may cancel future renewal through the available account controls or by contacting [email protected]. Cancellation stops future renewals but does not automatically create a refund for a billing period already started, except where applicable law or the specific offer terms require otherwise.

We may change subscription pricing or features by giving notice where required. Material changes will not be applied contrary to mandatory consumer law.

Agreement

Acknowledgement and Agreement

Your agreement when using this website or purchasing our services.

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By using the services offered by KickStart Trading Ltd, purchasing a product, or using our website, you agree to these terms and policies. Use of educational material, market commentary, tools, webinars, messages, and related information is at your own risk and subject to the limitations set out below.

No guarantee of performance, profitability, funded-account approval, payout, withdrawal, or anticipated return is offered. Past performance is not a reliable indicator of future results. Nothing provided by KickStart Trading constitutes a solicitation or recommendation to trade Forex, futures, CFDs, digital assets, securities, or any other financial instrument.

Educational Use

Educational and Professional Advice Disclaimer

KickStart Trading provides education, not personalised regulated advice.

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All information and material provided by KickStart Trading is for educational and informational purposes only. It is not personalised investment advice, financial advice, trading advice, legal advice, tax advice, or professional advice of any kind.

Our material is not based on your individual financial circumstances, objectives, experience, risk tolerance, or personal situation. You should seek appropriately qualified independent advice where required.

Opinions, research, analyses, prices, trade ideas, examples, market commentary, tools, and educational frameworks do not constitute a recommendation to buy, sell, hold, trade, or speculate in any market.

Trading Risk

Trading Risk Disclosure

Trading and leveraged products can result in substantial loss.

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Trading foreign exchange, futures, CFDs, commodities, indices, digital assets, securities, and other financial products involves substantial risk and may not be suitable for every person. You may lose some or all of your capital, and losses in certain products or jurisdictions may be substantial.

Leverage magnifies both gains and losses. Market volatility, liquidity, gaps, slippage, execution delays, connectivity failures, platform outages, broker rules, and economic or political events may materially affect outcomes.

You should trade only if you understand the relevant instrument, contractual relationships, order types, margin requirements, liquidation risk, and the full extent of your exposure. Never trade with money you cannot afford to lose.

Electronic Trading Risks

Electronic systems may be affected by response times, market conditions, access failures, software defects, system performance, data errors, cybersecurity events, and internet connectivity. KickStart Trading is not responsible for the operation of third-party brokers, exchanges, funding providers, data providers, or trading platforms.

Funding Programmes

Funding Provider and Affiliate Disclosure

Third-party trader funding products are governed by the relevant provider.

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KickStart Trading may provide access to third-party trader funding opportunities, including programmes supplied by Prop Account, LLC and related providers. KickStart Trading may act as an affiliate and may receive a commission, referral fee, rebate, revenue share, or other commercial benefit.

Funding assessments, account rules, fees, platforms, payout conditions, trader contracts, KYC requirements, and provider-specific policies are supplied by the relevant third party. KickStart Trading does not guarantee approval, funded-account access, trading performance, payouts, withdrawals, profits, or continued eligibility.

View current provider terms

User Conduct

Account Access and Acceptable Use

Rules protecting users, course materials, and the platform.

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Account credentials are personal to the registered user and must not be shared, sold, transferred, published, or used to provide unauthorised access to another person. You are responsible for maintaining the security of your account and promptly notifying us of suspected misuse.

You must not copy, scrape, redistribute, resell, record, reproduce, reverse engineer, circumvent access controls, interfere with the platform, upload malicious code, impersonate another person, abuse community features, or use our services for unlawful activity.

We may suspend or terminate access where reasonably necessary to protect users, intellectual property, security, legal compliance, payment integrity, or the operation of our services. Where appropriate, we will provide notice and an opportunity to resolve the issue.

Ownership

Intellectual Property

Ownership and permitted use of KickStart Trading materials.

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KickStart Trading materials, including courses, videos, audio, written content, software, tools, calculators, frameworks, graphics, branding, trade names, databases, and community resources, are owned by or licensed to KickStart Trading and may be protected by copyright, trade mark, database right, confidentiality, contract, and other laws.

Unless expressly permitted in writing, materials may not be copied, reproduced, distributed, disclosed, sold, sublicensed, modified, reverse engineered, published, or shared. A purchase grants a limited, personal, non-exclusive, non-transferable right to use the purchased materials for the customer’s own educational purposes.

No Warranty

Accuracy, Availability, and Changes

Information and services may change as markets and products evolve.

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We take reasonable care in preparing content but do not guarantee that all information is complete, current, error-free, continuously available, or suitable for every purpose. Market information can become outdated quickly.

We may update, improve, replace, suspend, or discontinue website features, educational content, tools, promotions, or services. Where a material change affects a paid product, we will act reasonably and in accordance with applicable law.

Liability

Limitation of Liability

Reasonable limits that do not exclude rights which cannot lawfully be excluded.

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To the fullest extent permitted by law, KickStart Trading is not liable for trading losses, lost profits, lost opportunities, loss of data, business interruption, or indirect or consequential loss arising from reliance on educational material, third-party services, market activity, or unauthorised account use.

Nothing in these terms excludes or limits liability where exclusion or limitation would be unlawful, including liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or mandatory consumer rights.

Results

Testimonials and Results

Individual outcomes vary.

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Testimonials, case studies, funded-account outcomes, payouts, or performance examples may not be representative of typical users. Individual results vary and depend on many factors, including experience, discipline, market conditions, risk management, and provider rules.

No representation is made that a user will achieve profits, payouts, approvals, withdrawals, or results comparable to those shown.

Third Parties

Third-Party Links, Products, and Services

External providers operate under their own terms.

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Our website may link to brokers, funding providers, payment processors, software platforms, journals, communities, or other third parties. Unless expressly stated, a link does not mean that we control or guarantee the third party.

We may receive fees, commissions, affiliate payments, rebates, revenue share, or another commercial benefit from selected third parties. You should review the third party’s own terms, privacy policy, risk disclosures, and eligibility requirements before using its services.

Privacy

Privacy and Cookies

A concise summary; the dedicated Privacy Policy provides further detail.

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We may collect information such as name, contact details, account details, transaction information, IP address, device information, website activity, support correspondence, and information needed to provide services, prevent fraud, comply with law, and improve the customer experience.

We use service providers including hosting, analytics, CRM, email, course delivery, support, security, advertising, and payment providers. These providers process information under their own terms and our contractual arrangements.

Our website uses cookies and similar technologies for essential functionality, analytics, security, personalisation, and advertising. Available cookie controls can be managed through the consent banner.

Read the full Privacy Policy

Communications

Electronic Communications

How we provide notices, receipts, and service communications.

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You consent to receive agreements, receipts, confirmations, service notices, account communications, and policy updates electronically through the website, member platform, or the email address you provide.

Marketing communications can be unsubscribed from using the link in the message or by contacting [email protected]. Transactional and service communications may still be sent where necessary to operate your account or deliver a purchased service.

Complaints

Complaints and Dispute Resolution

How to raise a concern with us.

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Please send complaints to [email protected] with your name, order details, a description of the issue, and the outcome you are seeking. We will review the complaint and aim to provide a substantive response within a reasonable period.

Where a dispute relates to a third-party funding provider, broker, or payment provider, we may direct you to that provider where it is responsible for the relevant service or decision.

England & Wales

Governing Law and Jurisdiction

The legal framework governing these terms.

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These Terms and Conditions, and any non-contractual obligations arising from or connected with them, are governed by the laws of England and Wales.

The courts of England and Wales shall have jurisdiction, except that a consumer may retain any mandatory right to bring proceedings in another court under applicable consumer law.

Updates

Changes to These Terms

Last updated 13 July 2026.

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We may update these terms to reflect legal, regulatory, operational, product, or technology changes. The current version will be published on this page with an updated date. Material changes affecting an active paid service will be communicated where required.

Company Details

Contact Information

Contact the merchant responsible for this website.

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Company
KickStart Trading Ltd
Company number
12070889
Registered office
4th Floor, Silverstream House, 45 Fitzroy Street, Fitzrovia, London, W1T 6EB, United Kingdom
Email KickStart Trading